Privacy Policy
Welcome to zivoPay. We respect your privacy and are committed to protecting your personal data. This Privacy Policy informs you about how we look after your personal data when you visit our website, use our mobile application, or enroll in our courses, and details your privacy rights under applicable law.
1. Information We Collect
We may collect, use, store, and transfer different kinds of personal data about you, which we have grouped together as follows:
- Identity Data: Includes first name, last name, username, student ID, roll number, and date of birth.
- Contact Data: Includes email address, telephone number, emergency contact details, and postal address.
- Academic & Learning Data: Enrolled courses, grade levels, assignment submissions, exam scores, attendance records, and learning progress.
- Technical & Usage Data: IP address, device type, operating system, browser details, and access timestamp log.
2. How We Use Your Information
We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:
- To register you as a student, instructor, or user on our academy platform.
- To manage our relationship with you, including notifying you of schedule changes, course updates, and announcements.
- To process fee receipts, record attendance, and evaluate student performance in exams and test series.
- To improve our educational content, app functionalities, and student support services.
3. Data Security & Protection
We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way, altered, or disclosed. Access to your personal data is restricted to authorized staff, faculty, and administrators who need to know such information for academic purposes.
4. Data Sharing & Third Parties
We do not sell, rent, or trade your personal data to third parties. We may share anonymized or necessary data with trusted third-party service providers (such as SMS/email notification gateways and cloud servers) strictly for operating our platform services.
5. Cookies & Tracking
Our web applications may use essential session cookies to maintain user authentication and preferences. You can set your browser to refuse cookies, but some parts of the website may become inaccessible or not function properly.
6. Your Privacy Rights & Contact
You have the right to request access to, correction of, or deletion of your personal data held by us. If you have any questions or wish to exercise your rights, please contact our privacy team at support@careerandskillsacademy.com.